Emergency locksmith 24/7 in Bordeaux and the Gironde — 07 81 31 13 95

France Serrure Gironde

English-speaking locksmith in Bordeaux and the Gironde

Locked out, lock to replace, home to secure after a break-in? France Serrure covers the whole Gironde — from Bordeaux to Arcachon Bay — and always presents a detailed written quote before any work begins.

Available 24/7

  • Detailed quote before any work
  • Price announced before we start
  • Itemised invoice, every time
  • ID checked before any door opening

Transparency

How an intervention works

No surprises: every step is explained, and nothing starts without your written agreement on the quote.

  1. Your call

    You describe the situation: type of door, type of lock, what happened. These details let us arrive with the right equipment.

  2. Diagnosis on site

    The locksmith examines the door and the lock, checks your proof of occupancy, and explains what they see.

  3. Quote before work

    You get a detailed quote: the method, any parts needed, the total price. You accept — or you don’t.

  4. Work and invoice

    The work is done cleanly. You receive an itemised invoice — useful for your insurance, among other things.

The brand

France Serrure, now in Bordeaux

France Serrure is a locksmith brand covering door opening, lock replacement, door reinforcement, post-burglary securing, smart locks and safes.

France Serrure brings this expertise to the whole Gironde département, with a simple principle: explain before acting, price before working, and only replace what needs replacing.

A question, or unsure what to do next? Call 07 81 31 13 95 — a phone conversation is often all it takes.

About the agency

Our commitments

  • A detailed quote before any work — as required by French home call-out regulations.
  • The least invasive method first — we don’t drill a cylinder that can be saved.
  • Honest explanations — including when the best option is to replace nothing at all.
  • An invoice, every time — essential for your insurance paperwork.

Local knowledge

The whole Gironde, from Bordeaux

Stone échoppes in the city centre, villas on Arcachon Bay, bastide towns of the Libourne area, Médoc estates: every part of the département has its own buildings, locks and solutions.

Bordeaux Métropole

Bordeaux · Mérignac · Pessac · Talence · Lormont · Saint-Médard-en-Jalles

The urban heart of the department: stone apartment buildings, échoppes (traditional single-storey Bordeaux stone houses), recent co-owned buildings and a large rental stock. Most of our call-outs take place here.

Arcachon Bay

Arcachon · La Teste-de-Buch · Gujan-Mestras · Andernos-les-Bains · Biganos

A high proportion of second homes and holiday rentals: keys changing hands, properties left empty out of season, and salt air that wears out mechanisms prematurely.

Libourne area

Libourne · Saint-Émilion · Coutras · Izon

Libourne's bastide market town, wine villages and stone houses: period joinery and old locks are common here.

Médoc

Lesparre-Médoc · Pauillac · Castelnau-de-Médoc · Le Pian-Médoc

Scattered housing and wine estates with outbuildings and wine stores: securing a property often involves several buildings and access points.

South Gironde

Langon · La Réole · Bazas · Podensac

Urban centres set in a rural landscape: driving times need to be anticipated, and travel conditions are stated at the time of the call.

Entre-deux-Mers

Créon · Targon · Sauveterre-de-Guyenne

Gironde stone houses, long farmhouses and bastide villages: solid wood doors with real character, worked on without spoiling them.

Haute Gironde

Blaye · Saint-André-de-Cubzac · Bourg

Old villages along the estuary and a growing commuter belt around Saint-André-de-Cubzac: a mix of older buildings and recent estate housing.

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Who we help

Homes and businesses

Homeowners & tenants

Flat, échoppe, house or second home: door opening, cylinder replacement when you move in, securing after a break-in, strengthening your front door. We also liaise with your building’s managing agent when common areas are involved.

Businesses

Shops, offices, property managers and landlords: master key systems, lock changes between tenants, securing premises, reinforced closures and interventions coordinated with your teams.

Common questions

Your questions, answered

What should I prepare before the locksmith arrives?

Proof that you live in the property (ID, rent receipt, utility bill): it is always requested before a door is opened. If your documents are locked inside, say so on the phone — other forms of proof can be accepted.

Do you really provide a quote before any work?

Yes. For home call-out services this is a legal requirement in France, and it is how we work: the locksmith examines the door, explains what they see and presents a detailed quote. No work starts without your agreement.

Does calling commit me to anything?

No. Calling us or sending the form is simply a contact request. You remain free to accept or decline the quote presented on site.

Do you cover areas outside Bordeaux?

Yes: France Serrure covers the whole Gironde département — the metropolitan area, Arcachon Bay, the Libourne area, the Médoc, South Gironde, Entre-deux-Mers and Haute Gironde. For outlying areas, travel conditions are explained when you call.

Can my insurance cover the intervention?

Some home-insurance policies and bank-card services include locksmith assistance, particularly after a break-in. Check your policy before the visit, and keep the itemised invoice we always provide.

See all frequently asked questions

Need a locksmith in Bordeaux or the Gironde?

Tell us what happened: we will explain the next steps and, if a visit is needed, you get a clear written quote before any work begins.

07 81 31 13 95Request a quote
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