When the forced door belongs to the landlord
The order of the steps is the familiar one — police findings, photographs, a formal complaint, a claim to the insurer — but one stage is added: informing the owner of the property. A landlord has its own procedures, its own contractors and its own decision timetable for replacing a flat door. You do not have to sit with an open home in the meantime: temporary securing closes the door and holds, without erasing anything that still has to be recorded. The parts removed, a drilled cylinder or a torn-out strike plate, are kept and handed to you.
In an estate, a break-in often goes beyond the door of one flat. Basements, garage boxes, bike stores and hall doors forced the same night concern every occupant, and only the managing organisation can commission repairs to those parts. Report what you saw in the communal areas, even if your own flat was not entered: that is what triggers an overall repair rather than a string of isolated ones. Every job is covered by a detailed invoice, useful for both files.
Cellars, garages and gardens below
Houses on the hillside have one particular feature: their street frontage is visible, their rear is not. The ground falls away, the garden sometimes opens onto a road below, and the garage set into the slope offers a way in out of sight. After an intrusion, the first thing to establish is therefore not which door to repair, but where the entry was made. Reinforcing the front door when the intruder came in through a service door leaves the weak point exactly where it was.
If keys have gone missing, take a full inventory of the set: front door, gate, cellar, garage, letterbox, and the access badge for the residence where there is one. A cylinder can be replaced, a badge can be deactivated — but that deactivation belongs to the landlord or the syndic, and you have to ask for it explicitly. Finally, think of the spares left with a neighbour on your landing or put away in the garage below: they are part of the same inventory, and they are the ones people forget.
How does this service work?
Techniques, typical situations, standards and things to watch out for: it is all on our securing your home after a break-in page. This page focuses on what the service involves in Cenon.