Locked out at the gate, before you even reach the door
Many houses in Le Bouscat close in two stages: first the gate or pedestrian gate on the street, then the front door at the end of the path. So you can end up outside without having slammed a single door of the house itself, simply because the pedestrian gate swung shut while you were putting the bins out. Say so clearly when you call: we do not approach a boundary gate the way we approach a house door, and it changes the equipment we set out with.
The reverse is just as common: you are in the garden, the service door has locked behind you and the keys are still on the kitchen table. First of all, check what is still accessible — the garage door, the patio doors, the utility room window, the gate at the bottom of the garden. Do not try to climb a boundary wall or cross a conservatory roof: accidents happen quickly in these situations, and the door still will not be open.
The main entrance is no longer always the one you use
In a good many houses in the town, the street door is no longer used day to day: people come in through the garage, the service door or the kitchen. Its lock may only be turned a few times a year. On the day it is the one way in available, you discover that the key catches, that the deadbolt barely throws or that the timber has moved over the winter. Opening the door then becomes as much a matter of diagnosis as of opening as such.
On grand town houses and double échoppes, this door leaf is often the original: solid timber, moulded panels, sometimes a pair of leaves under a glazed fanlight, and a door frame bedded into the masonry. None of that matches off-the-shelf dimensions. We examine the door in front of you, explain what we find and the method we have in mind, including what it means for the cylinder. A detailed quote is drawn up before any work, and you are always given an invoice.
How does this service work?
Techniques, typical situations, standards and things to watch out for: it is all on our door opening page. This page focuses on what the service involves in Le Bouscat.